The Palm Pre at Bell: Can It Take a Bite Out of the iPhone in Canada?

After debuting June 6th, 2009 in the US, anticipation for the Palm Pre in Canada has slowly built, but it’s still a modest level interest – nothing like the frenzy that accompanied the iPhone’s arrival. Palm has a lot riding on the Pre; the company lost ground when PDAs effectively went extinct in favor of smartphones, so the Pre is a last ditch grasp at relevancy. Early indications are that it’s a good phone – maybe even a great one – but in many ways it’s adding its own spin to features that are now so heavily identified with the iPhone that looking at a Pre’s touchscreen is almost an ad for the competition.

Nevertheless, business users who focus on function over form have been slower to adopt the iPhone, particularly in Canada, where Rogers’ punishing contract terms make it hard to justify within a company’s telecom expense management regime. Still, there’s a widespread desire for a “next level” phone that’s a cost-effective business tool and after the spotty performance of the Blackberry Storm (which some attribute to suboptimal touchscreen features) there’s still room for a phone to fill that gap.

Basically, it’s all in Bell Mobility’s hands. Canadians want an iPhone/Rogers competitor with a comparable product, but better plans. On the other hand, there are plenty of Canadian iPhone users despite the Rogers contract, and this may tempt Bell to provide less attractive, expensive cell phone plans. If the Pre comes with flexible, competitive pricing it could become a third pillar between the staid functionality of RIM Blackberries and the trendy but extravagant iPhone. If Bell just exploits contracts and SIM locking to the hilt, then it’ll be another also-ran in a smartphone race dominated by two giants.

The iPhone 3G S: Worth the Contract?

On June 8th 2009 Apple announced the latest version of their iPhone. This looks like another incremental change – more minor features and solved problems. Apple is obviously aiming to maintain the iPhone as one of the core smartphone configurations, so its design is basically the same. The improvements are good, but are they enough for a company to adopt iPhones despite their cellular expense management challenges?

The new iPhone supports tethering and MMS, comes with a better camera, battery and headphone included, and is a tougher unit. It’s faster; it features automatic field filling for web browsing. All in all, there isn’t much to make you go “wow.” Even the voice command feature isn’t unexpected, since it’s an emerging technology for other phones.

It’s easy to be dismissive, but combined, these improvements make the iPhone a tempting choice for anyone thinking of a smartphone, but for businesses, there’s a barrier: the contract. AT&T and Rogers in Canada have maintained their stranglehold over the iPhone. In Canada, Rogers has exploited its iPhone monopoly with particular gusto, charging far more than AT&T for cell phone plans with lower data caps. While there are ways to “jailbreak” the phone’s SIM lock and other restrictions this isn’t an appropriate solution for businesses. Inflexible contracts mean that even though the new iPhone could be a fantastic business smartphone it won’t be a cost-effective choice outside of fields where the phone’s trendy nature takes precedence over practical function.

There is one attractive aspect from a telecom expense management perspective: the 8GB 3G model has dropped to just $99 in the US. Rogers hasn’t followed suit, but may do so after Canadian release details come out.