Home

Telecommunications Solutions

• Tele-Watch
• Cost Reduction
• Client Care
• Cellular
• Data & IT
• Conferencing
• Features
• Pricing
• FAQ

Partner Program

• Overview
• GSM Certification
• Power of Partnership
• Faq
• Market Opportunity
• Investment
• Learn More

Client Login

• Management Portal
• Web Conferencing
• Webmail
• Exchange WebMail

Links

• GILL Media

Cellular Management

Mobile communications and data are vital parts of the modern business environment. It’s our lifeline to effective customer service and internal operations. Flexible, competitive activity demands it. Modern clients want business on demand: any place, any time. The ability to deliver that without service interruptions, delays or excessive costs defines the modern competitive edge.

Optimize mobile communications on the hardware and human fronts. Let GILL Technologies manage your cellular plans. Profit from our 6 step comprehensive wireless management service:

1. Reduce monthly service costs with an overall review of your billing and expenses. Our Cost Audit service drops your monthly wireless expenses up to an astounding 50% without changing hardware, service providers or numbers. You maintain the same service quality and features as before.
2. Ongoing management monitors and controls costs monthly. Proprietary Cellular Management Software analyzes and adjusts your wireless service to improve the bottom line.
3. See where your costs are going. Our Cellular Management Software gives you total access to employee communications activity, down to a location, department, team or individual, as necessary. When people know this information is at your fingertips, cost control and workplace efficiency come naturally.
4. Our Customer Service team gives your company a single point of contact for technical support, customer service and general help. The team is your liaison for every service provider – you don’t have to thumb through a handful of phone numbers ever again.
5. Customer Service handles hardware purchasing across North America. We procure and customize hardware solutions to fit your policies. You assume total control of hardware expenses and your accounting department deals with a single vendor.

Implementing this 6 step process saves money today and tomorrow. Contact us to take the first step!

Cellular Expense Management

Few communications expenses are as complex as mobile billing. It’s not just the number of plans and providers out there, but the way that competition in the wireless communications industry creates new contracts and fee structures faster than most businesses can track them. That’s why smart companies pick us for the job.

GILL Technologies specializes in cellular plan expense management. Regardless of the number of carriers or accounts, or the contracts and technologies involved, we often produce 23% to 54% savings . Our savings techniques employ proven methods as directed by your company’s unique needs.

Cellular Audit Savings Include:

• Placing you on the best cellular plans
• Custom service packages
• bundles
• Volume purchases
• Renegotiations
• Migrating to a new carrier – without losing your phone number

We vigilantly uncover erroneous charges and hidden customer entitlements to get the best out of your mobile service. Cellular Cost Audit techniques never affect quality of service, user features or contract length.
Cost Auditing is a self-funded, no risk service. GILL Technologies takes compensation from successful savings after the client experiences them. Your savings never exist “in theory;” they always improve your bottom line.
This is just the beginning of your relationship with GILL Technologies. Experience the value of self-funded savings for yourself and then explore GILL Technologies’ proprietary Communications Management Software as well as its comprehensive, unified Customer Service. GILL Technologies’ services extend beyond mobile phones and devices, to general Telecom, IT Management and Conferencing.

Cellular Management & Software

Cell phones don’t lend themselves to direct management. You can get a grasp on how employees make use of land lines, but by their very nature mobile phones are employed outside of direct supervision. Modern mobile phones are far more than just voice tools – but web browsing, texting and other functions affect your bottom line. You want to be sure they’re being used for profitable company business.

GILL Technologies’ cell phone Management Software eliminates this common managerial blind spot. Our proprietary toolset works out of an intuitive web interface. You don’t have to install anything. Browse from any internet connection to inspect cellular usage by department, cell phone plan or individual. Multiple carriers are no problem; our software lets you compare service providers with a click.

Cellular Management Software Benefits

• View cellular usage by department, office or individual
• Examine how your employees use each function of their assigned phone, from text messaging to potentially distracting features like web browsing and ringtones.
• Manage multiple service plans
• Track free minutes
• Part of a Total Communications Solution – browse from cell phone management to telecom, data and more.

GILL Technologies’ Management Software system is just one part of your Total Communications Solution. Start with a comprehensive Cost Audit to start your expense management regimen and let our Customer Service answer your questions and concerns. Our services extend beyond cell phone management to include Conferencing, IT Management and general Telecom services.

Total Cellular Service

Individual Cell phone service plans are complex. Multiple plans can be positively daunting, especially when something goes wrong. Who do you call? How can you be sure there aren’t better options available, outside of what your provider’s offering?

GILL Technologies removes the confusion by pairing you with a single Customer Service partner who can handle all of your mobile device needs, even if your business uses multiple carriers. As wireless experts we not only keep your provider honest, but even point out better options when they arise. If you have a service issue, you don’t need to wait in line with a service ticket number. Just call your dedicated representative and he or she will handle it. Your satisfaction is the heart of our business.

Cellular Customer Service Benefits:

• Call one phone number to deal with any problem, without waiting for escalation or being sidelined to a phone queue.
• One representative is assigned to your company; he or she knows your business and isn’t just whoever happens to answer the phone.
• Customer Service keeps you informed about your plan (and better plans, if they’re available).
• We service any mobile device, from basic phones to Blackberries.
• Part of a Total Communications Solution that includes Cellular Expense Auditing and Management Software

Procurement

Our Customer Service Team handles procurement for your business. Preferential agreements with authorized vendors throughout North America let us maximize value for your dollar. Your GILL Technologies Customer Service representative can recommend the best cell phones and wireless devices for you. We can acquire multiple brands and won’t saddle you with products that don’t fit your needs.

Cellular Procurement Includes:

• Cell phones from any popular brand
• Bluetooth headsets
• 3G devices for email and data
• Virtually any piece of cellular hardware
• Competitive service plans from any provider
• Fast service – cellular is our specialty