IT and Data Customer Support

Simplify Your IT and Data Customer Support

Tech Support is an office productivity black hole, and not just because of the problems that make you call in the first place. Without dedicated support personnel, your staff spends hours on the phone, waiting for the person on the other end to guide them through the provider’s support procedures.
GILL Technologies frees your employees to work, not wait. We’re your advocate and front line support for IT issues. One Customer Service representative handles your business’ needs on an ongoing basis. He or she knows your company’s history from direct experience, not just a set of case notes. With the GILL Customer Service Team working for you, your employees can get back to valuable work and you’ll know that someone is committed to providing you with the best service.
IT and Data Customer Service Benefits:

• One phone number; one service representative
• Consultation based on your company’s internet usage and IT service needs
• We keep up to date on the market and will inform you when new opportunities arise
• Part of a Total Communications Solution that includes IT Expense Auditing and Management Software

Procurement

Our Customer Service Team handles procurement for your business. Preferential agreements with authorized vendors throughout North America let us maximize value for your dollar. Your GILL Technologies Customer Service representative can recommend the best cell phones and wireless devices for you. We can acquire multiple brands and won’t saddle you with products that don’t fit your needs.

IT Procurement Includes:

• High-bandwidth and wireless Internet equipment
• Servers and co-location facilities
• Computer hardware
• Upgrades
• Any brand available
• Mobile web and email devices
• Installation services available
• Web design and marketing available through GILL Media