Telecom Support

Experience the Best Telecommunications Service

Consider standard customer service. If you have a question or concern, a service provider slots you into a phone queue, gives you a case number and routes you to the department and representative that fits their needs. Multiple carriers add new procedures, ticket numbers and other time consuming headaches. Their agenda is to devote as little time and effort as possible to your problem, because that’s how they maximize profits. It’s a rational business decision – and your loss.
Our “profit motive” is total customer satisfaction. That’s how our business works. If you imagine service from a company devoted to saving you time and money you’re seeing the GILL Technologies difference. We pair you with one representative: your permanent service partner. GILL Technologies’ Customer Service Team goes to bat for you with any service provider, using our detailed knowledge of policies and procedures to slash through telecommunications red tape. Your Customer Service representative deals with billing, service and hardware needs for you.

Telecom Customer Service Benefits:

• One representative deals with any carrier or issue, from billing to hardware support.
• No case numbers or random representatives taking your call.
• Our team’s agenda is to provide the most service – not the most cost effective solution for the carrier.
• We’ll help you change or migrate services and advise you based on your business’ needs.
• Part of a Total Communications Solution that includes Telecom Expense Auditing and Management Software

Procurement

Our Customer Service Team handles procurement for your business. Preferential agreements with authorized vendors throughout North America let us maximize value for your dollar. Your GILL Technologies Customer Service representative can recommend the best telecom systems for you. We can acquire multiple brands and won’t lock you in to products that don’t fit your needs.

Telecom Procurement Includes:

• Business phones
• Headsets
• Conferencers
• VoIP phones and adapters
• Mobile and Data equipment