North American cellular telecom expense management is the heart of our business. Nevertheless, we keep abreast of trends beyond our primary market. There are compelling reasons for doing so - three “Ps.”

We’ve been blogging about the iPhone 3G a lot lately, and for good reason: Everyone working in telecom expense management will have to deal with its rigid plans and arcane activation procedures. But what’s really interesting is how the iPhone woke every other manufacturer up. They all know that people want stylish, high end smartphones now, and that they’ll go to considerable effort to get them.

Voice over IP technology is a mature technology that in many cases offers significant savings compared to conventional telephony. If you’re already paying for broadband, chances are switching to VoIP is a good idea. We routinely recommend it to clients.

Two or three years ago we braced for a yet another communications paradigm shift — one that was supposed to take effect now. The mobile WiMAX revolution would have been fascinating for use telecom expense management folks. Maybe it still will be, but despite the tremendous promises of the technology there’s been more fizzle than pop out of it.

Let me tell you what I do all day! While I do work in direct telecom expense management by providing no-risk introductory telecom cost audits, that’s only part of what we do here at GILL Technologies. Ongoing client care is a major focus for us. We aim to save people money and hassle. This business is about long-term client satisfaction. We earn it by providing a level of support that even large business clients can’t get for themselves.

Website emphasizes Visibility, Accountability and Simplicity in Communications Management

Peterborough, Canada, Tampa, FL and Auburn, CA: GILL Technologies’ new website went live today. The site significantly expands and reorganizes information to help current and potential clients explore the company’s services.

The new site sorts information according to GILL Technologies’ overall mission. The “Visibility” browsing stream explores the company’s telecommunications expense management and auditing services, explaining how the company saves clients up to 50% on their telecom, cellular and IT expenses. The “Accountability” category presents GILL Technologies’ proprietary Communications Management software, which allows clients to trace telecommunications expenses through a simple, web-based interface. The “Simplicity” stream takes browsers through the company’s Customer Service program. They can learn how GILL Technologies provides client care and procurement services for every major brand and carrier.

Welcome – and welcome back! This entry marks the official inauguration of our site revamp. Thanks to sister company GILL Media we have a new virtual home. Our web presence is part of the bigger picture of communications management. Like any other aspect of our business, we’re always reevaluating and refining how we do things.

Second only to Payroll, communications is the largest expense facing most businesses today. GILL Technologies is a solutions firm that specializes in helping businesses to manage their communications expenses and reduce over all costs by up to 50%. Below are 5 tips for reducing your company’s communications expenses.