GILL Technologies Client Care Services

Come Experience Excellent Client Care Services!

 

Many of our clients come to us initially for Cost Savings and Cost Reduction as determined from an initial  Cost Audit. However – they continue to stay with us for our Client Care Services!

 

After a period of time some clients may start to take these savings for granted, however – they have come to realize that they can NOT live without the services of our Client Care Team – We become an extension of their company,  just like another department, which in turn reduces their internal costs and reduces the strain on internal resources. [Read more…]

How to use a BlackBerry as Modem!

Would you like to use your BlackBerry as a Modem?

 

***  NOTE  ***

Blackberry Desktop Software must be installed and running in order to use a

Blackberry as a tethered modem


**  Check with your carrier to make sure no additional charges will apply for Tethering  ** [Read more…]

GILL Technologies a Three Tiered Solution!

GILL Technologies a THREE Tiered Solution! 

 

At GILL Technologies we see ourselves as a 3 tiered solution encompassing;

 

Cost Audits for cost reduction,

 

Single Point of Contact with exceptional Client Care Support,

 

and our Cloud Based Tele-Watch Management & Reporting Software, putting communications control back in your hands. [Read more…]

Making the right change…Choosing a cell plan!

Choosing the Right Cell Phone Plan!

I recently had some changes to my wireless usage, and decided it was time to find a new plan.

 

But figuring out what voice plan is right called for some serious consideration.

 

I did not want a significant increase in my monthly charges, but knew my usage was about to increase, and most of the new usage would be long distance. What to do…. [Read more…]

BlackBerry Replacement Under Warranty Through Rogers!

Does Your BlackBerry Need Warranty Servicing? 

Having your BlackBerry break down on you is not an ideal situation to be in!

 

We know – You rely on your BlackBerry everyday for multiple functions, and just can’t go with out it. So Now What? What will you do and how will you get along without your BlackBerry while it’s in for service? 

 

Did you know that if your unit is still under warranty, the replacement process is fairly painless? What a relief!  [Read more…]

Why You Need Telecom Expense Management

Why Do You Need Telecom Expense Management?

 

There are many different reasons why organizations and their people may require Telecom Expense Management.

 

I am sure that you can relate to some or all of these reasons:

  [Read more…]

Things your cell phone can do — DEBUNKED!

Can Your Cell Phone Do This?

 
Many of you have likely seen the below email that has been circulating – and you were likely curious about it just as I was!

 

So in attempts to demystify these elusive emails – I have personally tried them (with the help of a co-worker in the office) and based on our efforts – they DO NOT work!

RESULTS: See notes in RED beside each!

  [Read more…]

Getting the Most Out of Your Blackberry Battery

Is Your Blackberry Battery Dead Again?

Has this happened to you before?

 

You are on a call on the way home from work (and of course you are wearing your headset) , when you suddenly realize that you haven’t heard anything from the other party for a while (not a word or sigh).

 

Did you drop the call – were you driving through a Dead Zone  – did they hang up on you? Nope, Nope and Nope! You look at your Blackberry and realize with horror that your device is dead. UGH! [Read more…]

Who Should Watch Tele-Watch?

 Who’s Responsibility is it to Watch Tele-Watch?

Assigning one staff member to understand, monitor and maintain all your mobile phone activity and requirements can be an overwhelming and time consuming job, even with the greatest of software on your side.

 

A more realistic and proactive solution should give every user a share in the accountability, and responsibility of managing their costs by being aware of plans, included features and monitoring usage. [Read more…]

Your Mobile Carrier Would Rather You NOT Know This!!

 "From the Fence with JP"

NEWS FLASH …. Carriers make mistakes! OK, so that’s not much of a news flash. Granted, everyone makes mistakes, but the frequency of errors on cell phone bills is shockingly high. 

 

Don’t think for a minute that the carrier will find these mistakes themselves and automatically correct them. If you do not identify the error and get it corrected yourself then you are potentially out of luck and out of $$!

 

Does your plan give you free minutes? Are you actually getting these free minutes? One of the most common mistakes made by carriers is charging for minutes that were supposed to be free. [Read more…]