How to Restore a Lost Icon on Your Blackberry.

Lost a Blackberry Icon – Now What?

 

It’s happened to us all. 

You are looking through your BlackBerry menu and suddenly you realize that you can’t find your email icon. You are sure you didn’t delete it, but the icon that was once there is now gone. 

How do you get it back?  [Read more…]

Managing the Manager Report

Tele-Watch Reports on Managing your Manager Report!  

 

How do you manage your managers wireless expense management? 

 

Seeing all the wireless communication billing reported in one consistent format is what Tele-Watch is about, but more than that, allocating units to their respective manager will allow a quick glance at the Manager Report to give a broad picture of the company’s spending patterns, control and budgetary compliance.  [Read more…]

Cold Fingers: Touch Screen Compatible Gloves

Touch Screen Gloves – Who Would Have Thought?

Lately around here, it has been bitter cold. Now call me a wuss, but when it is 30 below, I don’t like to go outside period, let alone go outside without being bundled up with hats, mitts and scarf.  However, for some touchscreen owners, those nice warm gloves that you have on make it very hard to, say, answer a call without taking off your glove.

 

For those who still have resistive touchscreen phones, this may not be a problem. Because this type of screen is activated by the pressure you apply to it, you can still use it with your gloves on,  or for more accuracy a stylus.  However, this is an older technology, and newer phones often use capacitive touchscreen. [Read more…]

Setting up Wi-Fi at Home for your Blackberry

Have You Set-Up Your Wi-Fi at Home for Your Blackberry?

 

Most of us have wireless networks set up at home that allow us to connect our laptops, game systems and other Wi-Fi enabled devices to the Internet.

 Most newer models of BlackBerries have the ability to connect to Wi-Fi networks too (some capable models include the Curve 8520 & 9300, the Bold 9000 & 9700 series, and the Torch 9800),  however –  since most of us have data plans, what is the benefit of connecting to a Wi-Fi network at home? [Read more…]

How to turn off Data on a Blackberry

Avoid Blackberry Data Roaming Charges

Have you ever received high roaming charges while travelling internationally when you knew that you were being very careful? – You only sent 2 emails and had a plan that covered your voice usage!

 

Little did you know that having your data device turned on will incur data usage even if you are not doing anything. – Your Blackberry is still sending and receiving data whether you read or sent any emails. [Read more…]

Handsfree Options for Cellphones and Smartphones

Have you chosen your Handsfree Option?

While more and more areas are making talking/texting while driving illegal,  it is in good practice to not talk on your cell phone or text while driving.  

 

Lucky for us there are many options that allow us to still do what we need to do with our mobile devices while on the raod and still stay safe – Of course check your local laws for specific details –

 

Here are a few options: [Read more…]

Mobile Plan Changes For Seasonal Travel

Data Plans, Travel Packs and Roaming To Save Big Time!

 

With the holidays coming, I think now is a great time to address roaming, and why companies and their employees should share personal travel plans, not just business arrangements.  Typically, personal travel at this time of year increases, and without proper planning, bills increase exponentially.

[Read more…]

Plans with No System Access Fee – Good thing or Bad thing?

Plans With No System Access Fee Under Fire

The debate over the system access fee being a government fee that was simply passed through to the government or another channel for the carrier to simply increase their revenue is as old as cell phones. However, the powers that be (you and me) have finally won the battle with many carriers in having plans that no longer encompass a system access fee, or have we?

At first glance that may be the way that it looks, but as many things go when it comes to telecom expense management, not everything is as it seems or for that matter is so cut and dry. Carol from our Analysis team explains; Clients would have to change to one of the new plans in order to see this charge dropped from billing. In most cases, a comparable new plan is only slightly more expensive (less than the former encompassing the SAF charge), but has increased OOB (out of bucket) and LD (long distance) charges.

 

 

[Read more…]

10 Simple Steps to Blackberry Email Set Up to BIS Server

Blackberry Email Setup to BIS Server

Have you been given the frustrating task to set up blackberry email to a BIS Server or create a blackberry login? Have you been told by the carrier, that what was once available through their website, a channel to complete the setup, was no longer offered as Blackberry was no longer permitting the carrier to provide this. Whether we believe this or not, it certainly has caused allot of challenges for users.  The alternative for this, is setting up via the Blackberry itself, which can be challenging all on its own. So we cornered our ClientCare Team to give us the steps to make it happen in an easy step by step process. Below are 10 simple steps that as of this posting have seemed to do it for most users. Hope this helps.

 
How to set up email on Blackberry and create a Web Login from your Blackberry phone:

1. Push the Blackberry key to bring up the menu and go to Set up. Then Email Set up/ Email Accounts. It will connect to the service.
2. Read and agree to the Blackberry Service Agreement.
3. When it brings up the email options ( Yahoo, Gmail, etc. ) go to Other
4. Enter the Email and Password of your email account
      >You may get a message “ Invalid email address or Password. Verify your email address and password. If the error persists please contact…..” Hit  OK and it should bring up a link “ I will provide email settings”
5. Make sure the POP/IMAP option is hilighted, confirm the email address and password. Enter you email server ( get this from your IT Manager or email provider ) and the username for the server  then hit continue
6. The next screen should be a confirmation screen, saying that the set up is complete. You should start receiving emails on the phone.

 

not quite done though….
 
7. Return to the setup screen and got back in to the email setup up. You should see the email that you just set up. Hit the Blackberry key to bring up the full menu, then select “Create User name” . You will get a screen advising you that this is a permanent change and the steps required. Hit Continue.
8. This will bring up the login screen. Enter a user name and password
9. You will have to validate the email account by putting the email password in again. Once done you should get a screen saying that the password was successfully validated.
10. The email is now successfully set up and you can exit out of the set up screen. Take a break you’ve earned it!
 

Now for fun – watch the video – which has a mind blowing statistic at the end. We think you’ll like it. Enjoy and don’t forget to subscribe to our blog for weekly Tip of the Week Updates!

 

 

 

 

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Reverse 411 Phone Number Look Up Charges

EIiminate 411 Phone Number Look Up Charges

I can’t recall who, but someone (famously rich I believe) once said "count your pennies, and the dollars will take care of themselves". Truly great words, and frankly when we’re speaking of 411 charges, we’re not just talking pennies! In fact some cell phone companies charge as much as $2.50 per single 411 directory search. The sad part of all of this, is the information you get is limited (just the number) and is fully available for free if you tap into the right strategy based on your current plan and features.

 

Three Strategies to Eliminate or Reduce This Cost

 

In this video we discuss three separate strategies, which can either eliminate this cost or almost eliminate the cost depending on the strategy you deploy. As this week’s Tip of the Week, we would appreciate any comments you might have. If you have any topics you would like discussed in the future, just let us know in the comment box.

 

 

 

[Read more…]