Rogers Rocket mobile internet sticks are "plug and play" devices that let you browse the web from pretty much anywhere your Rogers phone would work. You don’t need to set them up for most types of Web browsing – just plug them in. Unfortunately, there’s one exception: Virtual Private Networks, or VPNs. Unfortunately, VPN access is now an added service (another $10 per month at the time of writing) you have to request for your account. Once that feature’s been added to your account you do need to do some setup work. Here’s what you do:
- Pick VPN as the default connection.
- From the connection manager, go to settings
- Now add the following:
- APN: Enter VPN.com ( usually defaults to internet.com)
- Username: wapuser1
- Password: wap
- Dial number *99#
Save this information, then go back to main page and set as your default. After that, getting into your VPN should be a breeze!
RT @GILL_Tech: Having Trouble Setting up a rocket stick to vpn http://bit.ly/dv8w0b
Uh, any hints where these settings might be found??
these settings are to be changed from the connection software
View, Settings, profiles
Is there a different process with the Rocket Hub? It’s like a rocket stick except it acts as a wireless router and is configured through the web interface like a router. The web interface does have options like APN, Username, Password, but no Dial Number. The APN is defaulted to: fixed-isp.apn. I have purchased the VPN service from rogers, but they didn’t tell me that I needed to change anything. It’s not working yet though. Maybe I need to wait a day or so? Any advice?
Seems that the rocket hub will not always work with a VPN according to Rogers apparently a 70% success rate.
if you add the VPN feature and it still is not working you may be in the 30%.
you could call Roger Rocket hardware tech support to make sure they just did not set up the feature incorrectly
866-931-3282
According to a rogers network technician they are scheduling training for their phone staff in the near future, but for the moment, most of the assistance you will receive from rogers is unqualified.
Best of luck finding the one guy at rogers that actually knows what they’re doing! lol
Settings for Rocket Hub are as follows: APN: vpn.com
Username: wapuser1
Password: wap
Typical settings for all rocket hubs that require a vpn connection. Unfortunately I am in the %30 that it will not work for.
have you checked with your carrier that you have the VPN access feature on your account?
That is why you input those settings for vpn access. Or are you talking about something else I’m not aware of?
As Amy said, after creating this profile, VPN for sure is connecting like a breeze.
I have got three Rogers sticks and it work on all three of them.
Thanks Amy.
Having trouble setting up Rogers Rocket stick to a VPN? | Telecom Expense Management http://ow.ly/3cAZg
Thank you for the tips. I was having hard time configuring my VPN..
Great I am glad that we could assist!
Does anyone know if Local Admin privliges are required? I have several installations and am being told that unless they’re Local Admins, they can’t connect.
You would need local admin access to set the device up however the user of the device would not need to have local admin access to use.
I hope this answers your question