More Telecom Expense Management Lingo

Last time around I told you about a bunch of common cell phone plan-related slang and abbreviations. This time around, let’s look at some other terms in general (mobile and landline) telecom expense management. We use some of them as tracking codes for our Management and Reporting Software.

Here goes:

2G: Second generation mobile device that uses digital signals instead of analog signals of earlier, first generation phones.

2.5G: A 2G phone with additional data transfer capabilities like true (instead of mobile format) internet. The first Apple iPhone is an example of a 2.5G phone — the second claims full 3G status.

3G: Third generation mobile devices. These can handle true broadband-rate data transfer, allowing services such as video calling.

ACO: Additional call offering. An ISDN feature that allows calls to one number to be routed to multiple phones. Used to handle incoming calls in an office.

BVM: Basic Voicemail

CDR: Call Detail Recording – an automated database element used to generate billing. CDR errors or CRD interpretation errors will cause billing errors.CID: Caller ID

EVM or AVM: Enhanced Voicemail

EW or E&W: Evenings and Weekends, in the context of long distance or cellular services.

ISDN: Integrated Digital Service Network. A network capable of providing multiple telecom transmission services (including voice, video and internet) simultaneously.

TEXT, TXT: Text messaging.

Mob, Mobi, WWW: Mobile Internet. 2G Internet was limited to specially configured mobile-friendly sites due to screen and bandwidth limitations, but newer phones display Internet content in the same way as standard computers.

DB: Detailed Billing. This is often available on request and is a prerequisite for competent telecom auditing.

EMSG: Email Messaging.

FIM or FIMF: First Incoming Minute Free.

LDS: Long distance savings/saver.

M2M: Free calling between members (of a company/organization) – M2MLD includes free long distance between members.

POTS: Plain Old Telephone Service. Basic phone services.

TV: Television streaming.

VOICENET: Voice to Email.