Knowing the Ins and Outs of Your Mobile Carriers

September 9, 2011 By Leave a Comment

Do You Know the Ins & Outs of Your Mobile Carrier?

Knowing the ins and outs of the Mobile carriers that your organization uses, is always the best way to beat them at their own game. I am sure that you have at one point in time had a very frustrating call to a Mobile carrier that left you angry and pulling your hair out!

You are not alone. This happens to the best of us – however – knowing the ins and outs will help you with your quest for cost reduction &  control of your mobile expense management.

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Filed Under: Billing Errors, Cellular Customer Service, Cellular Expense Management, Cost Reduction, Mobile Device, Mobile Expense Management Tagged With: , , , , ,

Business Best Practices Do Not Believe in Status Quo

August 17, 2011 By 1 Comment

Status Quo As A Best Practice Might Kill Your Business

 

Some businesses have the big guy as their competitor. Some have a whole bunch of competitors in a local block. Some businesses have so much competition, that its easier to say who the’re not competing with. However, our competitor tops them all! Our competitor is “status quo”. Yup, I’d rather say I’m competing with XYZ Company than to say – we don’t really have anyone that does what we do or the way we do it (TEM 360° Solution). At least you can compete with the other women/man. Ok, but this is not about me venting that I have no direct competition to speak of. This is really to discuss that viral disease that slowly gets a company called “Status Quo” and how to avoid it with best business practices. 

 

I want to share a story about a meeting I had several years ago, with Toyota and the manager of their mobile management team. [Read more...]

Filed Under: Cellular Customer Service, Cellular Expense Management, Communications Management Software, Cost Reduction, Telecom Audit, Telecom Expense Management Tagged With: , , , , , , , , , , , , , , ,

GILL Technologies Reporting Services

April 20, 2011 By 2 Comments

Online Communications Reporting Services

 

Tele-Watch is our online reporting system for Wireless Expense Management. It provides online access to all your telecom billing and details.

 

Prior to Tele-Watch,  GILL Technologies produced hand delivered paper reports that were provided to our clients. Paper reporting evolved to sending PDF reports via email – WOW – we sure have come along way since those days! [Read more...]

Filed Under: Communications Management Software, Cost Reduction, Telecom Expense Management Tagged With: , , , , ,

GILL Technologies Cost Audit Services

April 1, 2011 By 1 Comment

Cost Reduction Communications Audit!

 

Most people understand that they are over paying for their Telecom Services.

 

However, there is a misconception that the carrier is looking out for you – and you guessed it …. they are not!

 

GILL Technologies offers a Cost Audit Service, that provides clients with better visibility into their Telecom expenses. [Read more...]

Filed Under: Billing Errors, Cost Reduction, Telecom Audit, Telecom Expense Management Tagged With: , , , , , , , ,

GILL Technologies a Three Tiered Solution!

March 11, 2011 By 1 Comment

GILL Technologies a THREE Tiered Solution! 

 

At GILL Technologies we see ourselves as a 3 tiered solution encompassing;

 

Cost Audits for cost reduction,

 

Single Point of Contact with exceptional Client Care Support,

 

and our Cloud Based Tele-Watch Management & Reporting Software, putting communications control back in your hands. [Read more...]

Filed Under: Billing Errors, Cellular Customer Service, Communications Management Software, Cost Reduction, Telecom Expense Management Tagged With: , , , , , , ,

Why You Need Telecom Expense Management

March 4, 2011 By 2 Comments

Why Do You Need Telecom Expense Management?

 

There are many different reasons why organizations and their people may require Telecom Expense Management.

 

I am sure that you can relate to some or all of these reasons:

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Filed Under: Billing Errors, Cellular Customer Service, Cellular Expense Management, Cost Reduction, Telecom Expense Management, Tip of the Week Tagged With: , , , , , , , , , , , ,

Who Are Your Top Mobile Users?

February 14, 2011 By 4 Comments

Controlling Escalating Wireless Costs

The Tele-Watch Top User Report can be an extremely valuable tool in monitoring and managing your wireless communications with just a few clicks of the mouse. 

Because all users’ billing is presented in one consistent format, these reports can eliminate grueling hours of flipping through hundreds of pages of paper bills and plotting a spreadsheet. 

 

The Top User Report gives a summarized list of your biggest users and biggest spenders.  This allows managers to hone in on trends, changes in business practices, and proactively compensate for employee activities; all leading to more efficient and effective wireless communications management.  [Read more...]

Filed Under: Cellular Expense Management, Communications Management Software, Cost Reduction, Tip of the Week Tagged With: , , , , ,

Who Should Watch Tele-Watch?

February 11, 2011 By 2 Comments

 Who’s Responsibility is it to Watch Tele-Watch?

Assigning one staff member to understand, monitor and maintain all your mobile phone activity and requirements can be an overwhelming and time consuming job, even with the greatest of software on your side.

 

A more realistic and proactive solution should give every user a share in the accountability, and responsibility of managing their costs by being aware of plans, included features and monitoring usage. [Read more...]

Filed Under: Cellular Customer Service, Cellular Expense Management, Communications Management Software, Telecom Expense Management Tagged With: , , , , ,

Your Mobile Carrier Would Rather You NOT Know This!!

February 9, 2011 By 1 Comment

 "From the Fence with JP"

NEWS FLASH …. Carriers make mistakes! OK, so that’s not much of a news flash. Granted, everyone makes mistakes, but the frequency of errors on cell phone bills is shockingly high. 

 

Don’t think for a minute that the carrier will find these mistakes themselves and automatically correct them. If you do not identify the error and get it corrected yourself then you are potentially out of luck and out of $$!

 

Does your plan give you free minutes? Are you actually getting these free minutes? One of the most common mistakes made by carriers is charging for minutes that were supposed to be free. [Read more...]

Filed Under: Billing Errors, Cellular Customer Service, Cellular Expense Management, Cellular Phones, Cost Reduction, Mobile Device, Telecom Expense Management, Tip of the Week Tagged With: , , , , , , ,

Agent & Reseller Business Opportunities Await You!

January 24, 2011 By 1 Comment

Two Business Opportunity programs geared towards two types of Partners.

Did you know that GILL Technologies has excellent Channel Program opportunities just waiting for you?

 

We currently provide 2 channel programs depending on your requirements.
Whether you are looking to offer add on services to your existing business, or are looking to start a completely new business, one of our channel programs may be the right fit for you!

  [Read more...]

Filed Under: Cellular Customer Service, Cellular Expense Management, Communications Management Software, Cost Reduction, Telecom Expense Management Tagged With: , , , , , , , ,
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