When a new employee is issued a phone, you are often left guessing as to what their usage will be like. Putting a user on a low usage plan when the user actually is a high volume consumer can result in HUGE charges for additional minutes. I have seen bills where a new user was put on a 100 minute plan, then used 450 minutes. These additional minutes were billed at $.35 / minute… that means the additional usage cost the company $122.50 on one month of billing.
If you are looking to set up a new user and are not sure what their usage will demand, consider one of the Flex Rate plans. [Read more...]