Why You Should Read Your Cell Phone Bill

“From the Fence with JP”

Most people have a cell phone of some sort, (Blackberry, Smart Phone, iPhone, ordinary Mobile Phone) some people have more than one (debatable if they are considered lucky or unlucky). 

 

Mobiles have become the norm, an essential part of our daily lives. They are so common that many people not only take them for granted but also, may not bother to ensure they are getting value for their dollar.

 

How many people receive a gas bill or a hydro bill, look at the total with disgust but then simply pay it and resign them selves to the fact that it is a necessary evil? Mobile phone bills seem to be falling into that same category for many people, which is a shame because there is a good chance they are paying more than they should.

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Who Should Watch Tele-Watch?

 Who’s Responsibility is it to Watch Tele-Watch?

Assigning one staff member to understand, monitor and maintain all your mobile phone activity and requirements can be an overwhelming and time consuming job, even with the greatest of software on your side.

 

A more realistic and proactive solution should give every user a share in the accountability, and responsibility of managing their costs by being aware of plans, included features and monitoring usage. [Read more…]

How to Restore a Lost Icon on Your Blackberry.

Lost a Blackberry Icon – Now What?

 

It’s happened to us all. 

You are looking through your BlackBerry menu and suddenly you realize that you can’t find your email icon. You are sure you didn’t delete it, but the icon that was once there is now gone. 

How do you get it back?  [Read more…]

Managing the Manager Report

Tele-Watch Reports on Managing your Manager Report!  

 

How do you manage your managers wireless expense management? 

 

Seeing all the wireless communication billing reported in one consistent format is what Tele-Watch is about, but more than that, allocating units to their respective manager will allow a quick glance at the Manager Report to give a broad picture of the company’s spending patterns, control and budgetary compliance.  [Read more…]

Cold Fingers: Touch Screen Compatible Gloves

Touch Screen Gloves – Who Would Have Thought?

Lately around here, it has been bitter cold. Now call me a wuss, but when it is 30 below, I don’t like to go outside period, let alone go outside without being bundled up with hats, mitts and scarf.  However, for some touchscreen owners, those nice warm gloves that you have on make it very hard to, say, answer a call without taking off your glove.

 

For those who still have resistive touchscreen phones, this may not be a problem. Because this type of screen is activated by the pressure you apply to it, you can still use it with your gloves on,  or for more accuracy a stylus.  However, this is an older technology, and newer phones often use capacitive touchscreen. [Read more…]

Setting up Wi-Fi at Home for your Blackberry

Have You Set-Up Your Wi-Fi at Home for Your Blackberry?

 

Most of us have wireless networks set up at home that allow us to connect our laptops, game systems and other Wi-Fi enabled devices to the Internet.

 Most newer models of BlackBerries have the ability to connect to Wi-Fi networks too (some capable models include the Curve 8520 & 9300, the Bold 9000 & 9700 series, and the Torch 9800),  however –  since most of us have data plans, what is the benefit of connecting to a Wi-Fi network at home? [Read more…]

Agent & Reseller Business Opportunities Await You!

Two Business Opportunity programs geared towards two types of Partners.

Did you know that GILL Technologies has excellent Channel Program opportunities just waiting for you?

 

We currently provide 2 channel programs depending on your requirements.
Whether you are looking to offer add on services to your existing business, or are looking to start a completely new business, one of our channel programs may be the right fit for you!

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Handsfree Options for Cellphones and Smartphones

Have you chosen your Handsfree Option?

While more and more areas are making talking/texting while driving illegal,  it is in good practice to not talk on your cell phone or text while driving.  

 

Lucky for us there are many options that allow us to still do what we need to do with our mobile devices while on the raod and still stay safe – Of course check your local laws for specific details –

 

Here are a few options: [Read more…]

10 Simple Steps to Blackberry Email Set Up to BIS Server

Blackberry Email Setup to BIS Server

Have you been given the frustrating task to set up blackberry email to a BIS Server or create a blackberry login? Have you been told by the carrier, that what was once available through their website, a channel to complete the setup, was no longer offered as Blackberry was no longer permitting the carrier to provide this. Whether we believe this or not, it certainly has caused allot of challenges for users.  The alternative for this, is setting up via the Blackberry itself, which can be challenging all on its own. So we cornered our ClientCare Team to give us the steps to make it happen in an easy step by step process. Below are 10 simple steps that as of this posting have seemed to do it for most users. Hope this helps.

 
How to set up email on Blackberry and create a Web Login from your Blackberry phone:

1. Push the Blackberry key to bring up the menu and go to Set up. Then Email Set up/ Email Accounts. It will connect to the service.
2. Read and agree to the Blackberry Service Agreement.
3. When it brings up the email options ( Yahoo, Gmail, etc. ) go to Other
4. Enter the Email and Password of your email account
      >You may get a message “ Invalid email address or Password. Verify your email address and password. If the error persists please contact…..” Hit  OK and it should bring up a link “ I will provide email settings”
5. Make sure the POP/IMAP option is hilighted, confirm the email address and password. Enter you email server ( get this from your IT Manager or email provider ) and the username for the server  then hit continue
6. The next screen should be a confirmation screen, saying that the set up is complete. You should start receiving emails on the phone.

 

not quite done though….
 
7. Return to the setup screen and got back in to the email setup up. You should see the email that you just set up. Hit the Blackberry key to bring up the full menu, then select “Create User name” . You will get a screen advising you that this is a permanent change and the steps required. Hit Continue.
8. This will bring up the login screen. Enter a user name and password
9. You will have to validate the email account by putting the email password in again. Once done you should get a screen saying that the password was successfully validated.
10. The email is now successfully set up and you can exit out of the set up screen. Take a break you’ve earned it!
 

Now for fun – watch the video – which has a mind blowing statistic at the end. We think you’ll like it. Enjoy and don’t forget to subscribe to our blog for weekly Tip of the Week Updates!

 

 

 

 

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Why Offer a Communication Management Free Trial?

Why has a communications management firm that has offered telecom solutions for a decade decided to offer its proprietary management software on a free trial? It’s hard for me to write the answer without sounding like an advertisement, especially since as I write the reasons, it sounds like an ad to me – but that’s not the case. It all has to do with the evolving business climate in the US and Canada. We’ve adapted to it and want to help other firms do the same.

North American business has changed over the last year. At GILL Technologies, we’ve been very fortunate to have a loyal client base. Over the years, we’ve changed to respond to its requests for additional features and services and to keep GILL Technologies focused on best practices. In fact, what began as a cost audit company some 10 years ago has developed into much more. For example,  ClientCare (a component of our service) has become one of our most sought after services. Today, it’s one of the pillars of our business even though it really has little to do with the concept of cost auditing. By listening to our clients we discovered the value in being able to be their single point of contact for a technical support and services.

Tele-Watch evolved in much the same way. Companies need better control over their communications, period; most businesses will openly admit this. One crucial step to improve control is by acquiring timely, superior access to usage and spending information. This visibility gets crucial data to the right people in a timely fashion (not six months later). It drives accountability through the organization, because they know the nature of on what may be the largest business expense they face, as communications is quickly becoming one of the largest expenses possible for any company.

GILL Technologies responded with Tele-Watch: a proprietary software application hosted on the cloud and available from any web enabled device on a secure platform. Tele-Watch is absolutely amazing in how it presents important communications information. We developed it to let clients view their communications usage, expenses and services just the way they need to. Again, we improved a component of the service that really had little to do with the cost audit concept,  but again through our clients’ guidance we developed reporting tools that change the way a company manages communications.

So now, our challenge is to utilize what we created to grow our business. Bear in mind that our primary focus is to save companies money, however. We never want to lose sight of that mission. Tele-Watch is a software solution, but rather than take the typical approach of, “Let’s sell our software,” we made what I consider the bold statement of saying: “Lets give Tele-Watch to our prospective clients, let them feel the difference in single point of contact with ClientCare, and while this is occurring, show them how we can save them money. It’s a Win-Win-Win!”

OK, now I really sound like an advertisement! But when you think about our philosophy, it really makes sense beyond its raw promotional value. We save companies money. It’s our core mission. That’s why clients establish a relationship with us. Tele-Watch and ClientCare build relationships that last for years, if not indefinitely. So why not introduce people to the whole concept while we evaluate the benefit of the relationship in hard numbers?

That’s why we offer a Communication Management Free Trial, giving you the chance to sample our range of services as a prelude to securing long term savings and excellent service. I hope you can see beyond the sales pitch and appreciate the concept. I don’t know – did I fluff it up too much?

Like I said, North American business has changed, and you need the chance to make informed decisions, and today’s technology should allow it. Shouldn’t you able to test drive a service even at the enterprise level? What do you think?