Roaming Mishaps While Traveling Abroad – What Now?
In your company, there are likely several employees who have or will need to travel abroad for work-related reasons. In all likelihood, they will need to take their company cell phone in order to take calls, receive emails and continue on with regular business while they are gone. In terms of mobile device management, this is generally an issue-free occurrence, but what do you do if this happens:
You have a user who is travelling abroad, and soon after they were scheduled to land, you receive a frantic email from them. Their phone does not work. They are not able to make or receive any calls from where they are, and they have to be on an important conference call shortly which they cannot miss.
You give the carrier a call to see if everything seems good on their end, and the rep you speak with tells you [Read more...]
