Business Best Practices Do Not Believe in Status Quo

Status Quo As A Best Practice Might Kill Your Business

 

Some businesses have the big guy as their competitor. Some have a whole bunch of competitors in a local block. Some businesses have so much competition, that its easier to say who the’re not competing with. However, our competitor tops them all! Our competitor is “status quo”. Yup, I’d rather say I’m competing with XYZ Company than to say – we don’t really have anyone that does what we do or the way we do it (TEM 360° Solution). At least you can compete with the other women/man. Ok, but this is not about me venting that I have no direct competition to speak of. This is really to discuss that viral disease that slowly gets a company called “Status Quo” and how to avoid it with best business practices. 

 

I want to share a story about a meeting I had several years ago, with Toyota and the manager of their mobile management team. [Read more…]

Horror Story of the week: What Happens When You Are Sent the Wrong Replacement Unit?

Hardware Replacement Mishap – Imagine yourself in this situation:

In terms of mobile device management for your business, have you ever had to send a defective phone away for replacement? Generally the process is simple and the replacement unit is on your desk within a week or so.

What happens though if that is not the case?  Imagine yourself in this situation:

 

[Read more…]

What To Do If You Lose Your Mobile Device

Oh No – You’ve LOST your Cell phone / Smartphone/ Internet Stick – Now What?

 

If you have just lost, misplaced or have had your Blackberry, iPhone, Smartphone, Internet Stick (or any mobile device) stolen – the very first thing you should do is PANIC!

 

No Really – Just Kidding – Don’t Panic!

Seriously – the very first thing you should do is:

** Call your Carrier – Call your Carrier – Call your Carrier! **

[Read more…]

Activating a SmartPhone with NO Data Plan

Want a Smart Phone but do not want to subscribe to Data plan??

I was faced with a problem the other day with one of our clients – they wanted to get a Blackberry for a user – however – this user did not require a data plan. They wanted him to have a blackberry to keep all company hardware uniform for internal reasons –  however  – they were discouraged at the price of the hardware due to not having a data plan!

Example Rogers BB 9800 $99.99 on a 3 yr term with data – with no data plan the unit will be $424.99 on a 3 yr term  —  In order to oblige the client with desired pricing – and follow the system guidelines set out by the carrier –  we utilized the following solution!

[Read more…]

Horror Story of the Week: How Not to Do a Hardware Upgrade

Hardware Upgrade Mishap: Imagine yourself in this situation: 

 

You are faced with the task of getting a new employee a new phone and number. In order to keep costs down, you decide to recycle one of the old unused numbers on your account.  You Find a number on your bill that is showing no usage and has the user name of employee who is no longer with the company.  A quick call to the carrier customer service confirms that there has been no usage, so you go ahead with the upgrade and switch to a new SIM card. 

[Read more…]

Accenting your Messages on your Blackberry

How do you Accent your Messages on your Blackberry?

There are at least 6700 recognized languages used in the world, and, chances are, you speak at least one of them. Maybe two. Perhaps more.
And chances are, if you speak the language, there may come a time where you will need to compose some sort of message, maybe even on your Blackberry.
Problem is, that often languages have funny letters and accents. When was the last time you have seen an ß, an É or an ñ on your keypad?
Your first guess might be to pull up your symbols menu, but alas, the accents are not to be found.
Fear not my fellow multi-linguists! There are a couple simple solutions for you!

How to Tether your Smartphone to the BlackBerry Playbook

Tethering your Smart Phone and BlackBerry Playbook!

For some, part of the perk of sitting down in your favorite coffee shop with your ‘For Here, Grande, Non-Fat, No Water, 180 Degrees, Chai Tea Latte’ is connecting your BlackBerry Playbook to the available Wifi network and browsing the web while you enjoy your drink. Your latte isn’t quite the same without perusing your recent emails or perhaps catching up on the latest celebrity gossip).  Best part is that you aren’t using the data included in your plan! (hmmm…. maybe now is a good time to download those large files…)

 

While connecting to Wi-fi is great, it may not always be convenient, particularly if you live in a more rural area( Wifi hotspots can be few and far between) or if you are on the move( while it might be nice, all day in the shop is probably not in the cards).

Since the BlackBerry Playbook was released in a Wi-fi version only, this might pose a problem for you.

[Read more…]

Text Messaging – Are you covered?

Did you notice any increased charges on your mobile billing lately?

 

Text messaging has gotten a little more expensive on two of the big Canadian three.

Bell Mobility and Rogers Wireless have now begun to charge $0.20 for text messaging outside of a text plan.

That means anyone who does not have text messaging included with their cell phone plan or as an added feature, or anyone who exceeds their number of allowed sent messages will be paying $0.20 for each text message.

 

This adds up quickly! [Read more…]

How To Dry Out a Wet Phone

Your Mobile Phone Got Wet – Now What?

 

You and your phone have become inseparable. It is an extension of your arm, of your self!

So when your cell phone ends up a little on the wet side (OK, a lot  on the wet side), you become desperate.

Don’t panic. You may be able to save your mobile phone yet.

 

Whether you dropped it in the lake, got caught in a torrential rain storm, or your loved one sent it through the wash, there may still be hope for your wet phone. Here are some tips that may help you save your phone.  [Read more…]

“Travelling With Your Phone This Summer”

In response to a comment on the video “Travelling With Your Phone This Summer”

The COMMENT was:
“Great! could you also talk about cell phone usage abroad and especially electrical converters and charging? I travel or support those who do and it gets dicey. The converter and adapter throws people, changing sims, which carrier and costs. I usually advise skype but that’s not for everyone. Explaining GSM, CDMA and whatever the Japan uses and my audience just turns glassy eyed.  Thanks! Keep up the good work.”