How to Wipe Out a BlackBerry

Do you Need to Wipe the Data from your Blackberry?

Here is a Tip of the Week that is short and sweet!

 

So you have a Blackberry that is in excellent working condition; the previous user is no longer with the company and now you are passing this blackberry along to another user. (The unit is still under contract, and you don’t want to be penalized with a huge fee to cancel). 

 

You figure it’s probably a good idea to wipe all the data from the device before passing it along to the new user – making it fresh for a new start.

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Who Should Watch Tele-Watch?

 Who’s Responsibility is it to Watch Tele-Watch?

Assigning one staff member to understand, monitor and maintain all your mobile phone activity and requirements can be an overwhelming and time consuming job, even with the greatest of software on your side.

 

A more realistic and proactive solution should give every user a share in the accountability, and responsibility of managing their costs by being aware of plans, included features and monitoring usage. [Read more…]

Your Mobile Carrier Would Rather You NOT Know This!!

 "From the Fence with JP"

NEWS FLASH …. Carriers make mistakes! OK, so that’s not much of a news flash. Granted, everyone makes mistakes, but the frequency of errors on cell phone bills is shockingly high. 

 

Don’t think for a minute that the carrier will find these mistakes themselves and automatically correct them. If you do not identify the error and get it corrected yourself then you are potentially out of luck and out of $$!

 

Does your plan give you free minutes? Are you actually getting these free minutes? One of the most common mistakes made by carriers is charging for minutes that were supposed to be free. [Read more…]

How to Back-Up Data on Your Blackberry

Backing Up Your Blackberry Data!

There are several reasons why you may lose data on your Blackberry and none of them are usually planned.

 

It is a good idea to back up the data on your Blackberry regularly to minimize the problems when something happens to your device. [Read more…]

Managing the Manager Report

Tele-Watch Reports on Managing your Manager Report!  

 

How do you manage your managers wireless expense management? 

 

Seeing all the wireless communication billing reported in one consistent format is what Tele-Watch is about, but more than that, allocating units to their respective manager will allow a quick glance at the Manager Report to give a broad picture of the company’s spending patterns, control and budgetary compliance.  [Read more…]

Setting up Wi-Fi at Home for your Blackberry

Have You Set-Up Your Wi-Fi at Home for Your Blackberry?

 

Most of us have wireless networks set up at home that allow us to connect our laptops, game systems and other Wi-Fi enabled devices to the Internet.

 Most newer models of BlackBerries have the ability to connect to Wi-Fi networks too (some capable models include the Curve 8520 & 9300, the Bold 9000 & 9700 series, and the Torch 9800),  however –  since most of us have data plans, what is the benefit of connecting to a Wi-Fi network at home? [Read more…]

Mobile Plan Changes For Seasonal Travel

Data Plans, Travel Packs and Roaming To Save Big Time!

 

With the holidays coming, I think now is a great time to address roaming, and why companies and their employees should share personal travel plans, not just business arrangements.  Typically, personal travel at this time of year increases, and without proper planning, bills increase exponentially.

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Seasonal Businesses Cancel Active Cell Phones

Mobile Management Strategy – Cancel Active Cell Phones

Is your business seasonal? Do you have slower times of the year which extend for 2 months or more at a time? For many businesses this is the case, and as part of mobile management dealing with these slower periods of the year can be critical to cost savings. As an expense management strategy consider if you should continue to pay full price for these phones.

 

 

 

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10 Simple Steps to Blackberry Email Set Up to BIS Server

Blackberry Email Setup to BIS Server

Have you been given the frustrating task to set up blackberry email to a BIS Server or create a blackberry login? Have you been told by the carrier, that what was once available through their website, a channel to complete the setup, was no longer offered as Blackberry was no longer permitting the carrier to provide this. Whether we believe this or not, it certainly has caused allot of challenges for users.  The alternative for this, is setting up via the Blackberry itself, which can be challenging all on its own. So we cornered our ClientCare Team to give us the steps to make it happen in an easy step by step process. Below are 10 simple steps that as of this posting have seemed to do it for most users. Hope this helps.

 
How to set up email on Blackberry and create a Web Login from your Blackberry phone:

1. Push the Blackberry key to bring up the menu and go to Set up. Then Email Set up/ Email Accounts. It will connect to the service.
2. Read and agree to the Blackberry Service Agreement.
3. When it brings up the email options ( Yahoo, Gmail, etc. ) go to Other
4. Enter the Email and Password of your email account
      >You may get a message “ Invalid email address or Password. Verify your email address and password. If the error persists please contact…..” Hit  OK and it should bring up a link “ I will provide email settings”
5. Make sure the POP/IMAP option is hilighted, confirm the email address and password. Enter you email server ( get this from your IT Manager or email provider ) and the username for the server  then hit continue
6. The next screen should be a confirmation screen, saying that the set up is complete. You should start receiving emails on the phone.

 

not quite done though….
 
7. Return to the setup screen and got back in to the email setup up. You should see the email that you just set up. Hit the Blackberry key to bring up the full menu, then select “Create User name” . You will get a screen advising you that this is a permanent change and the steps required. Hit Continue.
8. This will bring up the login screen. Enter a user name and password
9. You will have to validate the email account by putting the email password in again. Once done you should get a screen saying that the password was successfully validated.
10. The email is now successfully set up and you can exit out of the set up screen. Take a break you’ve earned it!
 

Now for fun – watch the video – which has a mind blowing statistic at the end. We think you’ll like it. Enjoy and don’t forget to subscribe to our blog for weekly Tip of the Week Updates!

 

 

 

 

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Why “Not To” Call Toll Free Numbers When Roaming on your Cell Phone

Toll Free Numbers from Your Cell Phone – Not So "Toll Free"

So you’re travelling, and your bringing along that power tool …you know the one, your cell phone! Since you’ll be roaming, and wish to keep your cell phones costs down, you’ve devised a plan to outsmart your provider, you’re going to use nothing but toll free numbers on your travels; therefore by calling only toll free numbers, eliminate any roaming costs, and charges! Or maybe not…

Well this myth could be a very nasty surprise when you get home. Watch our tip of the week and learn how to curb (not eliminate) costs when roaming and what really occurs when you dial cell phones.

 

 

 

 

 

 

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