Understanding the Potential Costs of using the Cloud with your Mobile Device!
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Mobile Device Management Solutions
Managing your Business Communications just got Easier!
Keep current with our “Tip of the Week”, and other weekly “Mobile Device Management” tips
by subscribing to our BLOG!
Many of our clients come to us initially for Cost Savings and Cost Reduction as determined from an initial Cost Audit. However – they continue to stay with us for our Client Care Services!
After a period of time some clients may start to take these savings for granted, however – they have come to realize that they can NOT live without the services of our Client Care Team – We become an extension of their company, just like another department, which in turn reduces their internal costs and reduces the strain on internal resources. [Read more...]
I recently had some changes to my wireless usage, and decided it was time to find a new plan.
But figuring out what voice plan is right called for some serious consideration.
I did not want a significant increase in my monthly charges, but knew my usage was about to increase, and most of the new usage would be long distance. What to do…. [Read more...]
Here is a Tip of the Week that is short and sweet!
So you have a Blackberry that is in excellent working condition; the previous user is no longer with the company and now you are passing this blackberry along to another user. (The unit is still under contract, and you don’t want to be penalized with a huge fee to cancel).
You figure it’s probably a good idea to wipe all the data from the device before passing it along to the new user – making it fresh for a new start.
NEWS FLASH …. Carriers make mistakes! OK, so that’s not much of a news flash. Granted, everyone makes mistakes, but the frequency of errors on cell phone bills is shockingly high.
Don’t think for a minute that the carrier will find these mistakes themselves and automatically correct them. If you do not identify the error and get it corrected yourself then you are potentially out of luck and out of $$!
Does your plan give you free minutes? Are you actually getting these free minutes? One of the most common mistakes made by carriers is charging for minutes that were supposed to be free. [Read more...]
There are several reasons why you may lose data on your Blackberry and none of them are usually planned.
It is a good idea to back up the data on your Blackberry regularly to minimize the problems when something happens to your device. [Read more...]
Rogers has begun to notify their customers of their latest price increase, and many are speculating that the other carriers are likely to follow suit in the very near future. Just a nickle some say… but we all know how fast those nickles can add up…
Effective March 16, 2011 the cost of sending a pay-per-use text message on Rogers will increase from $0.15 to $0.20 for each sent and received message.
The new rate will not affect you if you have a text plan and do not send more text’s than are allotted in your plan, however, [Read more...]
With the holidays coming, I think now is a great time to address roaming, and why companies and their employees should share personal travel plans, not just business arrangements. Typically, personal travel at this time of year increases, and without proper planning, bills increase exponentially.
Is your business seasonal? Do you have slower times of the year which extend for 2 months or more at a time? For many businesses this is the case, and as part of mobile management dealing with these slower periods of the year can be critical to cost savings. As an expense management strategy consider if you should continue to pay full price for these phones.
The debate over the system access fee being a government fee that was simply passed through to the government or another channel for the carrier to simply increase their revenue is as old as cell phones. However, the powers that be (you and me) have finally won the battle with many carriers in having plans that no longer encompass a system access fee, or have we?
At first glance that may be the way that it looks, but as many things go when it comes to telecom expense management, not everything is as it seems or for that matter is so cut and dry. Carol from our Analysis team explains; Clients would have to change to one of the new plans in order to see this charge dropped from billing. In most cases, a comparable new plan is only slightly more expensive (less than the former encompassing the SAF charge), but has increased OOB (out of bucket) and LD (long distance) charges.
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