Flex Rate Plans

August 19, 2011 By 1 Comment

Which Mobile Plan is Best for Your New Employee?

When a new employee is issued a phone, you are often left guessing as to what their usage will be like.  Putting a user on a low usage plan when the user actually is a high volume consumer can result in HUGE charges for additional minutes.  I have seen bills where a new user was put on a 100 minute plan, then used 450 minutes.  These additional minutes were billed at $.35 / minute… that means the additional usage cost the company $122.50 on one month of billing.

 

If you are looking to set up a new user and are not sure what their usage will demand, consider one of the Flex Rate plans.   [Read more...]

Filed Under: Cellular Expense Management, Communications Management, Cost Reduction, Mobile Expense Management, Telecom Expense Management Tagged With: , , , , , , , , ,

Business Best Practices Do Not Believe in Status Quo

August 17, 2011 By 1 Comment

Status Quo As A Best Practice Might Kill Your Business

 

Some businesses have the big guy as their competitor. Some have a whole bunch of competitors in a local block. Some businesses have so much competition, that its easier to say who the’re not competing with. However, our competitor tops them all! Our competitor is “status quo”. Yup, I’d rather say I’m competing with XYZ Company than to say – we don’t really have anyone that does what we do or the way we do it (TEM 360° Solution). At least you can compete with the other women/man. Ok, but this is not about me venting that I have no direct competition to speak of. This is really to discuss that viral disease that slowly gets a company called “Status Quo” and how to avoid it with best business practices. 

 

I want to share a story about a meeting I had several years ago, with Toyota and the manager of their mobile management team. [Read more...]

Filed Under: Cellular Customer Service, Cellular Expense Management, Communications Management Software, Cost Reduction, Telecom Audit, Telecom Expense Management Tagged With: , , , , , , , , , , , , , , ,

GILL Technologies Cost Audit Services

April 1, 2011 By 1 Comment

Cost Reduction Communications Audit!

 

Most people understand that they are over paying for their Telecom Services.

 

However, there is a misconception that the carrier is looking out for you – and you guessed it …. they are not!

 

GILL Technologies offers a Cost Audit Service, that provides clients with better visibility into their Telecom expenses. [Read more...]

Filed Under: Billing Errors, Cost Reduction, Telecom Audit, Telecom Expense Management Tagged With: , , , , , , , ,

GILL Technologies Client Care Services

March 18, 2011 By 2 Comments

Come Experience Excellent Client Care Services!

 

Many of our clients come to us initially for Cost Savings and Cost Reduction as determined from an initial  Cost Audit. However – they continue to stay with us for our Client Care Services!

 

After a period of time some clients may start to take these savings for granted, however – they have come to realize that they can NOT live without the services of our Client Care Team – We become an extension of their company,  just like another department, which in turn reduces their internal costs and reduces the strain on internal resources. [Read more...]

Filed Under: Cellular Customer Service, Cost Reduction, Mobile Device Management Tagged With: , , , , , , , ,

Why You Need Telecom Expense Management

March 4, 2011 By 2 Comments

Why Do You Need Telecom Expense Management?

 

There are many different reasons why organizations and their people may require Telecom Expense Management.

 

I am sure that you can relate to some or all of these reasons:

  [Read more...]

Filed Under: Billing Errors, Cellular Customer Service, Cellular Expense Management, Cost Reduction, Telecom Expense Management, Tip of the Week Tagged With: , , , , , , , , , , , ,

Agent & Reseller Business Opportunities Await You!

January 24, 2011 By 1 Comment

Two Business Opportunity programs geared towards two types of Partners.

Did you know that GILL Technologies has excellent Channel Program opportunities just waiting for you?

 

We currently provide 2 channel programs depending on your requirements.
Whether you are looking to offer add on services to your existing business, or are looking to start a completely new business, one of our channel programs may be the right fit for you!

  [Read more...]

Filed Under: Cellular Customer Service, Cellular Expense Management, Communications Management Software, Cost Reduction, Telecom Expense Management Tagged With: , , , , , , , ,

Ring Central VoIP Review

January 20, 2011 By 1 Comment

A Review of Ring Central’s VoIP Service

 

Start Your Free Trial Today

We made the very scary choice of moving from our traditional phone system and typical business lines to VoIP in July of 2010. I say "scary" because of the many horror stories we have heard in the past surrounding quality and performance. However, we had two key agendas that had to be met;

  1. Reduce telephony cost
  2. Improve remote work capabilities (this would include enhanced features)

 

[Read more...]

Filed Under: Cost Reduction, Telecom Audit, Telecom Expense Management, Telecom Lifecycle Management Tagged With: , , , , , , , , ,

Seasonal Businesses Cancel Active Cell Phones

November 23, 2010 By 3 Comments

Mobile Management Strategy – Cancel Active Cell Phones

Is your business seasonal? Do you have slower times of the year which extend for 2 months or more at a time? For many businesses this is the case, and as part of mobile management dealing with these slower periods of the year can be critical to cost savings. As an expense management strategy consider if you should continue to pay full price for these phones.

 

 

 

[Read more...]

Filed Under: Cellular Expense Management, Cost Reduction, Telecom Audit, Telecom Expense Management Tagged With: , , , , , , , , , , , , , , ,

Plans with No System Access Fee – Good thing or Bad thing?

November 10, 2010 By 1 Comment

Plans With No System Access Fee Under Fire

The debate over the system access fee being a government fee that was simply passed through to the government or another channel for the carrier to simply increase their revenue is as old as cell phones. However, the powers that be (you and me) have finally won the battle with many carriers in having plans that no longer encompass a system access fee, or have we?

At first glance that may be the way that it looks, but as many things go when it comes to telecom expense management, not everything is as it seems or for that matter is so cut and dry. Carol from our Analysis team explains; Clients would have to change to one of the new plans in order to see this charge dropped from billing. In most cases, a comparable new plan is only slightly more expensive (less than the former encompassing the SAF charge), but has increased OOB (out of bucket) and LD (long distance) charges.

 

 

[Read more...]

Filed Under: Cellular Expense Management, Telecom Audit, Telecom Expense Management, Tip of the Week Tagged With: , , , , , , , , , , , , , , , , , ,

Is Telecom Expense Management Right for Small Business – 3 Part Series

September 8, 2010 By 4 Comments

Could An Audit Save Your Business 30% On Telecom Expenses?

Understanding the benefits of telecom expense management for small business is a critical component to more effective cost savings and increased profits or small business which is often overlooked.

In this short video were going to explore the first component of a complete telecom expense management solution focusing on the cost audit process, for the purpose of cost savings.

In future videos will cover the final two components of the telecom expense management solution; management and reporting, and support and procurement.

Does your small business of the telecom expense management solution and policy?

 

 

[Read more...]

Filed Under: Cellular Expense Management, Communications Management Software, Telecom Expense Management Tagged With: , , , , , , , ,
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