Three Ways Tele-Watch Saves Clients Money

As we cover the official release of Tele-Watch, our comprehensive mobile phone management and general telecom expense management solution, we want to get down to brass tacks and tell you exactly why it works for existing clients (who’ve been using Tele-Watch in various forms over nearly three years of development) and why it can work for you. Let’s look at three of the ways Tele-Watch’s telecom savings software, experts and ClientCare staff routinely save clients up to 50% on their wireless costs.

Tele-Watch Detects Billing Errors

Billing errors run rampant through major carriers – and they’re rarely errors in your favor. Errors come from a host of sources, from erroneously tabulated minutes to carriers applying a billing policy that doesn’t apply to your agreements. Tele-Watch software and auditing staff monitor your bills for errors, administer corrections and apply refunds to error-ridden bills. All you have to do is read the reports after logging in to Tele-Watch’s cloud reporting. We perform all of the management tasks needed to correct (and reduce) your wireless costs.

Tele-Watch Makes Administration Simple

Telecom, and particularly wireless costs, represents the largest expense after payroll for many companies. Businesses are often reluctant to roll out a wireless phone fleet for staff use because they fear abuse and the challenged involved in tracking the ROI for legitimate use. Tele-Watch’s mobile phone management software allows you to track users, the user groups you define, and entire accounts for usage volume (minutes, data transfers, etc.) the type of use (such as voice, text or data) and the associated costs. You can find your heaviest users with a single click and examine their usage patterns.

This not only allows you to easy detect employee abuse, but gives you the tools to associate usage with specific business activities. You’ll know how every phone in your fleet gets used and why. Best of all, you can do it all through any device that features full internet access, from office computers to personal smartphones.

Tele-Watch Reduces Staff Time Spent on Wireless Issues

One of the biggest hidden wireless costs disguises itself in your payroll. That’s the time your staff spends calling carriers for tech support on a price of hardware, disputing suspicious charges, or asking questions about the services your company is entitled to. Tele-Watch ClientCare handles all of these tasks through direct one to one communication with a focus on providing you with the highest quality, least expensive solutions available. Our team provides on the spot hardware support and will contact carriers for you, take care of any issues with them and contact you with the results. No matter how many carriers or handsets you deal with, you only have to call one number and you never need to wait on hold with a carrier.

Tele-Watch Does More

Beyond these three examples, Tele-Watch does a whole lot more – it really is a total wireless cost solution. Analysts apply new savings based on the latest developments in the industry. ClientCare manages hardware procurement and upgrades on your behalf. Its mobile phone management software displays charts, graphs and other accessible data comparison methods, and can even manage internet VoIP and landline services. It all depends on your needs, because we developed Tele-Watch software and management solutions to respond to the needs of real businesses – organizations like yours who need telecom savings to prosper to their full potential.

We’re excited about the possibilities. We want you to get excited, too, so click here for a free 60 day trial to investigate Tele-Watch yourself.

Introducing Tele-Watch: Telecom Savings and Cloud Reporting

For nearly a decade, GILL Technologies has provided telecom savings and management solutions for businesses of all sizes, from international enterprise to smaller ventures. We specialize in controlling wireless costs. As telecom has evolved we’ve developed new and improved services, and now we’ve taken the next logical step: Tele-Watch.

Tele-Watch is our integrated cloud software and comprehensive service program, designed to provide clients with a total telecom expense management solution. We distilled years of client feedback and exhaustive testing into a system designed to meet their needs. As a result, we routinely save clients up to 50% or more on their mobile phone bills.

Tele-Watch harnesses a seamless combination of user-friendly software and in-house expertise based on these pillars:

Mobile Phone Management Software: Tele-Watch’s software side is a cloud-based service available to anyone with a web-capable device. After logging into Tele-Watch you can view your company’s complete billing and usage information. That includes records of your heaviest users, breakdowns by carrier and administrator-defined cost centers (such as branch offices and departments) and most importantly, records of billing errors and other savings opportunities.

Management in the cloud (that is, hosted remotely on a secure web server) means that you never have to employ your own IT or accounting department to install and maintain it. It also means that you don’t need to be at a particular computer or local server – just get on the Web. We handle all maintenance and updates, so all you have to do is provide billing information.

Tele-Watch software is optimized for mobile phone management, but includes tools for other telecom services, including land lines, long distance plans and internet.

Telecom Savings Analysis: Telecom analysts work hand in hand with our software to seek out savings opportunities in an evolving telecom industry. Analysts discover savings on your behalf and integrate them into your cloud reporting, providing continuous savings. We detect errors, unused entitlements and more cost-effective alternatives without forcing you to change your carrier, phone number, handset or services.

Tele-Watch ClientCare: Again and again, our clients expressed dissatisfaction with the level of service major carriers provided, so we developed “next level” customer service with ClientCare. Once you register with Tele-Watch, a ClientCare representative will provide:

  • Tech support for hardware.
  • Liaison services with your carrier so that you never need to wait on hold with them again.
  • Procurement services to help you upgrade and add handsets, headsets and other hardware in a convenient, cost-effective fashion.

Try Tele-Watch now. Head to http://www.tele-watch.com to request a demo or a free 60 day trial. For a detailed walkthrough of the Tele-Watch solution, head to http://www.gill-technologies.com/visibility.php.