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Tele-Watch: Mobile Communications Visibility
Tele-Watch is GILL Technologies core service: a mobile cost reduction and management system administered through a cloud computing application: remotely hosted software that monitors mobile costs and activity through any Web browser. Tele-Watch subscribers routinely cut their communications costs by up to 50%.
Why is Tele-Watch your choice among telecom expense management systems?
- Streamlined Visibility:Tele-Watch compiles your billing and usage from all carriers. You don’t need to check individual accounts on each carrier. Compare spending and usage details from multiple carriers in a single report – no manual spreadsheets required.
- Tele-Watch Auditors: Tele-Watch isn’t just a self-serve tool. Professional telecom auditors use their industry knowledge to enhance Tele-Watch’s software features to continually find you savings.
- Tele-Watch ClientCare: All Tele-Watch subscribers receive one on one ClientCare. ClientCare representatives provide technical support, handle procurement on your behalf and negotiate with carriers to improve your savings and service. You’ll never need to wait on hold with a carrier again.
How Tele-Watch Works
Tele-Watch is designed for mid-level to enterprise-level businesses: companies with multiple handsets and complex communications needs - a situation Tele-Watch simplifies with enhanced cost visibility. This is critical in an environment where according to analysts, companies routinely pay 12% to 18% in excess of their correct billing.*
After you subscribe, harnessing the Tele-Watch advantage takes just three steps:
- Mobile Reports: Log in at www.tele-watch.com to view intuitive summaries, tables and graphs that break down their monthly billing into usage and cost details. Managers rapidly discover their heaviest users and highest service charges on a month by month basis, or stretching back to the current or past years to date. Tele-Watch is an essential tool to not only keep costs down but prevent employees from abusing mobile phone privileges.
- Savings: Tele-Watch auditors automatically implement savings based on your usage information. Your Savings Summaries Reports list billing errors and other savings factors to show you how you’ve cut costs.
- ClientCare: Our unparalleled customer support procures new mobile hardware, adjusts services and provides daily tech support for your staff.
* Source: "The Cost of Not Acting - The Total Telecom Cost Management Benchmark Report," The Aberdeen Group, 2006
Beyond Mobile
Tele-Watch scales from a single handset to thousands of units across multiple carriers and regions, but it manages more than just mobile devices. Use Tele-Watch to track landlines, VoIP and internet service – every pillar of your communications. Through Tele-Watch, GILL Technologies can accommodate virtually any communications environment.