How to Backup or Restore BlackBerry Messenger Contact List!

Backup or Restore your BlackBerry Messenger Information

Did you know that:

BlackBerry Messenger has a few ways to back up & restore your BlackBerry Messenger information?

This can include:

Finding Out About – Find My iPad

Have You Considered Using Find My iPad?


If you are anything like me, you absentmindedly set your keys/glasses/phone down somewhere, and then later, when of course you are running late, you can not find the said object, even if your life depended on it.


Sadly, for me this is a regular occurrence. So when I heard about MobileMe’s  Find My iPad App, I couldn’t help but smile. This app was definitely made for people like me and has the potential to be an excellent Mobile Device Management tool.

[Read more…]

How to set up a VPN for Your iPhone!

Would You Like to Set-Up a VPN Connection for Your iPhone, iPad, or iPod Touch?

Connecting to the Internet on an iOS device (devices designed and marketed by Apple Inc) is fairly simple.

Just use any application that uses the internet, and you’re riding the gravy train.


However, if you happen to use a Virtual Private Network ( VPN), then life may not be so good for you and your mobile device.

You may have to configure your devices, so that they can work on these types of networks. [Read more…]

Help! My iPhone is Frozen: How to Reset Your iPhone.

How to Reset Your iPhone

Perhaps this has happened to you:


Mid App/song/call/ whatever, and your iPhone freezes. No warning. Just the same unresponsive screen.


What do you do?

[Read more…]

How to Back-Up Data on Your Blackberry

Backing Up Your Blackberry Data!

There are several reasons why you may lose data on your Blackberry and none of them are usually planned.


It is a good idea to back up the data on your Blackberry regularly to minimize the problems when something happens to your device. [Read more…]

Four Steps to Troubleshoot Your Mobile Handset

Every long time wireless user has encountered a “cursed phone.” One of the functions of complete mobile device management is to keep these experiences to a minimum and when necessary, get the unit upgraded or replaced as quickly as possible. We help clients with virtually every problem, whether they need information on how to use a service or have a more serious situation at hand, such as billing irregularities or a broken handset.

troubleshooting wireless

Not all problems are so obvious

Don’t hesitate to call – but did you know that you can take several steps to deal with problems yourself, without needing to be an expert? The secret is to understand how to narrow down an issue to a definite cause – something called “reducing to the solution.” To do this, you rule out possible causes in a logical order, “reducing” the number of possible causes. For phones, try the following process, step by step:

1) Check the Power

Many problems can be caused by low or intermittent power and sometimes, software doesn’t do a good job of displaying true power levels. Take the time to fully charge your phone and check if the problem is still there. If the phone won’t charge across at least two outlets, there’s definitely a power issue with the battery or adapter.

2) Check the Network

Contact your carrier to check on network status in your area. You may discover an outage or that your coverage defaults to a lower level of service. If the problem goes away when your phone connects to a full service network, then the network is the source of your problem – not the phone.

3) Check Your Settings

You may have accidentally changed your phone’s settings, or suffered an unanticipated side effect from changing them intentionally. Go through each menu and look for settings that are different from the default, factory settings. Change them back. If that fixes the problem, great!

4) Check Your Software

Back up any saved information and files on your phone, and install the latest version of its software (iPhone OS, Android, etc.). If you already have the latest version, reinstall that. If this doesn’t solve your problem, perform a “clean” installation if you can to put the phone back to basic factory and carrier settings.

Once you’ve done all of the above, you should end up with a working phone or one that needs professional help. By recording these steps, support staff will know what the problem isn’t and your phone will be repaired that much faster.